“Appear weak when you are strong, and strong when you are weak.” Know when to play dumb.
Tell people what they want to hear. “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”
“When strong, avoid them. If of high morale, depress them. Seem humble to fill them with conceit. If at ease, exhaust them. If united, separate them. Attack their weaknesses. Emerge to their surprise.”
You must be exceptionally good at getting along with people and with fitting in like you always belonged in any group of people. Nobody will hire you or trust you as a leader if your social skills are repugnant. universities now offer “communications” as a Bachelor’s degree, hence we are on the verge of a social skill epidemic.
Communication & friendship = either the other person is using you, you are using the other person, or both of you are using one another. The last scenario usually leads to strong bonds.
Facts don’t care about feelings, yet most people function solely on emotions, so you have to adapt to people’s irrational mentalities.
Don’t lie because lies are challenging to remember.
Always ask for people’s names and remember those names — starting from the man who works on the valet or that one professor because “a person’s name is to that person the sweetest and most important sound in any language.”
Do favors for others. Most people have conscience and feelings of remorse and embarrassment, so use it for your benefit. They will feel obligated to help you when you will need help.
Let the other person do the 70% of talking. Make them feel wanted and valued. People love getting their ego stroked and easily fall for obsequious flattery.
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